Terms of Service

01 About Us

These Terms govern your use of varnandigital.com and any services delivered by Varnan Digital, a registered digital marketing company based in Kerala, India.

We provide end-to-end digital marketing and technology services including performance marketing, SEO, web design and development, social media management, brand identity, AI workflow automation, and related services. For enquiries: [email protected]

02 Acceptance

By accessing our website or engaging our services, you confirm you have read and agree to these Terms. If you do not agree, please do not use our website or services.

Where a separate Service Agreement is signed between you and Varnan Digital, that agreement takes precedence over these Terms in the event of any conflict.

03 Services

Varnan Digital provides services including but not limited to: performance marketing (Meta & Google Ads), SEO & content strategy, web design & development, social media management, brand identity & messaging, AI workflow automation, PR & reputation, and offline/OOH marketing.

Specific deliverables, scope, and timelines are defined in a Service Agreement signed before engagement begins.

04 Client Contracts

Before commencing any paid engagement, Varnan Digital provides a written Service Agreement covering scope, deliverables, timeline, payment schedule, revision process, IP transfer, and termination terms.

Both parties must sign this agreement before work begins. Verbal agreements or informal approvals (WhatsApp, email) do not constitute a binding contract unless a formal Service Agreement is in place.

Scope changes after signing require a written Change Order, which may affect pricing and timelines.

05 Payment

• Invoices are due within 7 days of issue unless otherwise agreed in your Service Agreement.
• Retainer payments are due in advance at the start of each billing cycle.
• Late payments may attract interest at 1.5% per month or the maximum rate permitted under applicable law.
• Services may be paused for accounts overdue by more than 14 days.
• All payments and transactions are processed through lawful means and conducted under the jurisdiction of India.
• Applicable taxes, including GST where required, are charged and remitted in accordance with prevailing Indian law.
• For international clients, payments are processed lawfully and applicable taxes are handled in accordance with the laws of India and, where relevant, the client's own country.
• Refunds are subject to our Refund Policy, available on request.

06 Your Responsibilities

• Provide timely access to accounts, assets, and information needed to deliver services
• Designate a primary point of contact for approvals
• Review and approve deliverables within agreed timelines
• Ensure materials you provide do not infringe third-party rights
• Not use our services for unlawful or harmful purposes

07 Intellectual Property

Work product — remains our property until payment is received in full. Upon full payment, ownership transfers to you as agreed in your Service Agreement.

Our IP — proprietary systems, frameworks, AI infrastructure, methodologies, and processes remain exclusively ours and are not transferred under any engagement.

Your IP — materials you provide remain yours. You grant us a limited licence to use them solely for delivering your services.

Portfolio — unless you request otherwise in writing, we may reference your business name and describe our work together in our portfolio and case studies, without disclosing confidential data.

08 Confidentiality

Both parties agree to keep confidential all non-public business information exchanged during the engagement, including strategies, financial data, campaign performance, pricing, and proprietary processes.

Confidentiality obligations survive termination for 2 years. Where a separate NDA is signed, its terms govern.

09 Communication

By engaging our services, you consent to us contacting you by email (for proposals, contracts, invoices, updates) and by WhatsApp or phone (for project coordination and onboarding), using the contact details you provide.

We collect and use the information you share with us only as a point of contact and for our own service and marketing communications with you. It is stored securely within our own software and databases. We do not sell, rent, or trade your information to any third party, and we never share it with any third-party service for their own marketing.

You may opt out of marketing or WhatsApp communication at any time by notifying us in writing.

10 Results Disclaimer

Digital marketing outcomes depend on factors outside our control — platform algorithms, market conditions, competition, budgets, and product quality. We apply professional expertise and best practices, but do not guarantee specific results including ad performance, traffic, conversions, revenue, or rankings. Any projections are estimates only.

11 Limitation of Liability

To the maximum extent permitted by applicable law, Varnan Digital shall not be liable for indirect, incidental, or consequential damages, loss of revenue, profits, data, or business opportunities, or losses arising from platform changes or third-party actions.

Our total aggregate liability shall not exceed the total fees you paid in the three months preceding the event giving rise to the claim.

12 Termination

Either party may terminate with 30 days' written notice, unless a different period is specified in your Service Agreement. Varnan Digital may terminate immediately for non-payment overdue by 30+ days, material breach not remedied within 7 days of notice, or use of services for unlawful purposes.

Upon termination, all outstanding invoices become immediately due. Work paid for in full will be transferred; work with outstanding payment remains our property.

13 Governing Law

These Terms are governed by the laws of India. All transactions, payments, and dealings between you and Varnan Digital are conducted under the jurisdiction of India, and disputes shall be subject to the jurisdiction of courts in Kerala, India.

We also work with international clients. Where we do, we respect and comply with the applicable laws of the client's own country in addition to Indian law, and any country-specific terms will be set out in the relevant Service Agreement.

Both parties agree to first attempt resolution through good-faith negotiation before pursuing legal remedies.

14 Changes

We may update these Terms at any time. Changes take effect upon publication on this page. Continued use of our site or services constitutes acceptance. Active clients will be notified of material changes by email.

15 Contact

Varnan Digital
Kerala, India
[email protected]